By Ruth Henson
The following policy changes would enable tourism to grow :
Remove or drastically reduce visa fees. Charging for tourists to enter Zambia is like charging customers for entering a shop. It will discourage many people from entering or they will enter less frequently.
Reduce or remove the vast array of fees licences and levies on tourist (and other) businesses as these add to the cost and make Zambia a more expensive destination than neighbouring countries. Too many parts of Government have developed their own revenue collection systems without service delivery to match. For example council rates were instituted to pay for provision of water, sewage, roads, rubbish collection and street lighting. Councils no longer provide water or sewage, charge (again) for collecting rubbish and do little road maintenance. ZNTB, Zawa and National heritage charge fees which seem to be used for little or nothing beyond funding their existence.
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