The World Is Going To Hell In A Handcart ... And That's Good For Smart Business

From Ideate Fri Nov 23 2012, 14:00:29

Consumers who have never had it so bad are presenting service-led businesses with an unprecedented opportunity to stand out. Smart business simply has to offer respite from a perfect storm of rising prices, strikes, violence and failures of leadership, says one of the country's leading customer service consultants. Aki Kalliatakis shares his views with us. [...] Related posts:

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