How To Resolve Bad Service This Christmas? Be Nice!

From Ideate Fri Dec 14 2012, 00:00:05

Consumers who wish for a customer service revival for Christmas might like to go one better and lead the resurgence themselves. The suggestion comes from leading customer service consultant Aki Kalliatakis, founder partner of The leadership LaunchPad, a firm frequently called in to revitalise service delivery. He says one way to raise organisational performance is [...] Related posts:

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