Mobile operators to focus on customer experience in 2013

From IT News Africa news alert Wed Jan 16 2013, 06:46:23

Visionary companies in the mobile telecommunications space are beginning to look at how they can set themselves apart by managing and optimising their customer service to retain and expand their subscriber base. 2013 is likely to be the year of customer experience in South Africa's fiercely competitive mobile telecommunications market. Here are some trends to [...]

[view whole blog post ]
 See More    |     Report Abuse


You might also be interested in the following news stories:

Africa:   Need to Create Jobs? Try Agriculture (news)
allAfrica.com
2 September 2014

The agriculture sector is more effective than the oil and gas sectors not only at creating jobs but boosting growth says, the Africa Progress Panel and Sipho Moyo of One during a session on the ... [read more]

Libya:   Militias Seize Tripoli Govt Offices (news)
Deutsche Welle
1 September 2014

Ministry and state offices in Tripoli have been seized by armed militias. The loss of control comes just days after the country's interim government resigned, following the creation of a rival ... [read more]

Lesotho:   What Next for Lesotho? (analysis)
Institute for Security Studies
2 September 2014

South Africans woke up on Saturday morning to the disturbing news that a coup d'état was taking place in the mountain kingdom of Lesotho, and that the country's prime minister had fled, fearing ... [read more]



blogAfrica is allAfrica.com's platform to help you keep an ear on the African blogosphere. We draw diverse voices from around the world who post regularly and insightfully about African issues. Bloggers, submit your blog's rss-feed!