Mobile operators to focus on customer experience in 2013

From Wed Jan 16 2013, 11:46:23

Visionary companies in the mobile telecommunications space are beginning to look at how they can set themselves apart by managing and optimising their customer service to retain and expand their subscriber base. 2013 is likely to be the year of customer experience in South Africa's fiercely competitive mobile telecommunications market. Here are some trends to [...]

[view whole blog post ]
 See More    |     Report Abuse


You might also be interested in the following news stories:

South Africa:   Finance Minister Will Be Fired After Kathrada Burial - Malema (news)
News24Wire
28 March 2017

EFF leader Julius Malema on Tuesday tweeted that Finance Minister Pravin Gordhan will be replaced by Brian Molefe, after the funeral of struggle veteran Ahmed Kathrada on Wednesday. Pravin Gordhan and ... [read more]

Kenya:   U.S.$388m May Have Been Lost in Pipeline Tender (news)
The Nation
28 March 2017

Taxpayers have likely lost Sh40 billion in a project to build a new 450-kilometre fuel pipeline between Mombasa and Nairobi, the Nation can reveal. In contracting riddled with ruthless, old-school ... [read more]

East Africa:   Number of Kenyans Going Hungry Doubles to 3m - Red Cross (news)
The Monitor
28 March 2017

The number of Kenyans needing emergency food aid has doubled in the past three months to three million, the Red Cross said Tuesday, as the impact of a devastating drought worsens. Kenya is one of ... [read more]



blogAfrica is allAfrica.com's platform to help you keep an ear on the African blogosphere. We draw diverse voices from around the world who post regularly and insightfully about African issues. Bloggers, submit your blog's rss-feed!