Mobile operators to focus on customer experience in 2013

From IT News Africa news alert Wed Jan 16 2013, 06:46:23

Visionary companies in the mobile telecommunications space are beginning to look at how they can set themselves apart by managing and optimising their customer service to retain and expand their subscriber base. 2013 is likely to be the year of customer experience in South Africa's fiercely competitive mobile telecommunications market. Here are some trends to [...]

[view whole blog post ]
 See More    |     Report Abuse


You might also be interested in the following news stories:

Liberia:   U.S. Sending 3,000 Troops in Expanded Ebola Effort (news)
Voice of America
16 September 2014

President Barack Obama is due to announce new measures Tuesday to help fight the worst-ever Ebola outbreak in West Africa, including sending 3,000 U.S. troops to the region. [read more]

Lesotho:   Back to the Polls for Lesotho (news)
allAfrica.com
16 September 2014

Lesotho will hold early elections in a bid to end the nation's political deadlock. [read more]

Kenya:   Dozens of Genital Cutting Cases in Court (news)
Thomson Reuters Foundation
15 September 2014

With almost 50 cases in court, it is becoming increasingly risky for Kenyans to carry out Female Genital Mutilation (FGM) on their girls, a prosecutor said. [read more]



blogAfrica is allAfrica.com's platform to help you keep an ear on the African blogosphere. We draw diverse voices from around the world who post regularly and insightfully about African issues. Bloggers, submit your blog's rss-feed!