Mobile operators to focus on customer experience in 2013

From Wed Jan 16 2013, 06:46:23

Visionary companies in the mobile telecommunications space are beginning to look at how they can set themselves apart by managing and optimising their customer service to retain and expand their subscriber base. 2013 is likely to be the year of customer experience in South Africa's fiercely competitive mobile telecommunications market. Here are some trends to [...]

[view whole blog post ]
 See More    |     Report Abuse


You might also be interested in the following news stories:

Nigeria:   Buhari Emerges as President-Elect in Historic Win (news)
Premium Times
31 March 2015

After three previous failed shots at the presidency, Muhammadu Buhari is finally moving into Aso Rock, Nigeria's presidential palace,as the President of the Federal Republic of Nigeria. [read more]

Congo-Kinshasa:   Making Mineral Revenues Benefit Provinces (analysis)
African Arguments
30 March 2015

The redistribution of mineral revenues between the Democratic Republic of Congo's (DRC) central government and provinces is one issue currently dominating political debate in the country. [read more]

Cameroon:   Harsh Weather Cripples Fishing and Tourism On Coast (news)
Thomson Reuters Foundation
30 March 2015

For over 15 years, Raoul Meno has been fishing the waters off the coastal town of Kribi in southern Cameroon. He has sometimes had to face down storms and high seas to bring home a catch to support ... [read more]



blogAfrica is allAfrica.com's platform to help you keep an ear on the African blogosphere. We draw diverse voices from around the world who post regularly and insightfully about African issues. Bloggers, submit your blog's rss-feed!