Mobile operators to focus on customer experience in 2013

From Wed Jan 16 2013, 06:46:23

Visionary companies in the mobile telecommunications space are beginning to look at how they can set themselves apart by managing and optimising their customer service to retain and expand their subscriber base. 2013 is likely to be the year of customer experience in South Africa's fiercely competitive mobile telecommunications market. Here are some trends to [...]

[view whole blog post ]
 See More    |     Report Abuse


You might also be interested in the following news stories:

South Africa:   FIFA's U.S. $10 Milllion Bribe 'to Support the African Diaspora' (document)
allAfrica.com
28 May 2015

Excerpts from the indictment accusing certain FIFA officials and business executives of corruption in organising international football over two decades. The full text of the indictment runs to 161 ... [read more]

Kenya:   Desperate Kenyan Maids Abused in Middle East Despite Ban (news)
Thomson Reuters Foundation
26 May 2015

In Lebanon, a Kenyan maid has bleach poured over her head as punishment for cleaning the bathroom too slowly by an employer who threatens to send her home in a box. [read more]

Nigeria:   Genital Cutting - Will Nigeria Enforce the Law? (news)
This Day
28 May 2015

With the recent passage of the Violence Against Persons Prohibition Bill into law by the National Assembly, which also aims at criminalising barbaric act of female genital mutilation, there may be ... [read more]



blogAfrica is allAfrica.com's platform to help you keep an ear on the African blogosphere. We draw diverse voices from around the world who post regularly and insightfully about African issues. Bloggers, submit your blog's rss-feed!