Things are changing: Public Service Reform

From blogs.independent.co.uk| Wed Nov 28 2012, 23:00:23

According to Einstein, insanity is doing the same thing over and over again and expecting different results. So why are we surprised when aspects of government activity, that for decades have failed to change the trajectories of peoples' lives, still don't work? If you were working out how to design quality public services from ground zero, [...]

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