Arguably, the President was probably wrong when he said during a TV interview on the one year anniversary of his government, that their biggest achievement was free maternal health care.
A better answer was probably their introduction of Huduma (swahili for service) Centres in the country. Huduma Centres, which are at two post offices in downtown Nairobi, are offices where citizens can access a whole range of government services that they would previously have to visit a dozen different offices over several days to complete.
Services offered in one room include business registration, driving license renewals national ID's, birth certificates, city parking permits, land rate payments, querying NSSF & NHIF, and even act dropping points of KRA (taxpayer) forms.
They are popular and the parking at one had several red-plate (diplomatic) cars outside as vehicle log book collection is one of the services offered.
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