Running a successful small business is about finding and connecting with the right customers.
Business users are increasingly using their smartphones, so today we're making it easier with some enhancements to the Google My Business Android app (iOS update soon). We hope that this makes it easier to find the right customers, whether they're looking for you at their desktop computers or on their phones when they're out and about.
Nothing makes your day like a great review from a happy customer. Starting from today, business owners can now see reviews from across the web in the Google My Business apps. Business owners have told us how much customers appreciate a response, so we're also making it possible to respond to Google reviews in the app, together with real-time alerts, if you want to keep a pulse on your reputation online.
Wondering how customers are using their smartphones to get in touch with your business? When people find you on Google, you can now see when they call or from where they get driving directions, so you can be prepared for that next manic Monday rush.
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